Refund Policy

Last Updated: March 28, 2025

At MotoSharks.com, we are dedicated to ensuring your complete satisfaction with your purchase. If you are not satisfied with your order, we offer a 100-Day Satisfaction Guarantee to make the process easy and convenient.

100-Day Satisfaction Guarantee

We stand by the quality of our products and want you to be completely happy with your purchase. If for any reason you are not satisfied with your product, you may request a refund or exchange within 100 days of the delivery date.

Eligibility for Refunds & Exchanges

To be eligible for a refund or exchange:

  • The product must be returned in its original packaging.

  • The product must be unused or in like-new condition.

  • Proof of purchase (order number, receipt, or confirmation email) must be provided.

Non-Returnable Items

The following items are non-returnable:

  • Gift cards.

How to Initiate a Refund or Exchange

Contact us at info@MotoSharks.com with your order number, a brief description of the issue, and whether you are requesting a refund or exchange.

Our customer service team will provide you with further instructions.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refund Process

  • Approved refunds will be processed within 7 business days.

  • The refund will be applied to your original payment method.

  • Depending on your bank or card issuer, it may take additional days for the refund to appear on your statement.

Shipping Costs

  • Original shipping costs are non-refundable.

  • If you are approved for a refund, the cost of return shipping will be deducted from your refund unless the product was defective or damaged upon arrival.

Additional Notes

  • If the return is caused by the consumer, the consumer is responsible for the shipping fee. The specific fee depends on the courier you choose.

  • If the return is due to our error (wrong or defective product), we will cover the shipping fee.

Contact Us

For any questions or concerns related to our Refund Policy, please contact us at:

Email: info@MotoSharks.com

We appreciate your trust in MotoSharks.com and strive to provide you with the best shopping experience possible.